Legal Information

Terms and Conditions

1. General Provisions

1.1 Provider: Pictugen, a platform for creating, enhancing, and manipulating images using artificial intelligence.

1.2 User: Any natural or legal person who uses the website, registers, or generates images on Pictugen.

1.3 Service: Pictugen provides a variety of tools and services that allow Users to generate, enhance, manipulate images, perform text-to-3D conversion, extract frames from videos, remove backgrounds, and create image-to-text outputs based on various inputs.

2. Use of the Service

2.1 Registration: To use the Service, the User must register an account. During registration, the User agrees to provide accurate, complete, and current information.

2.2 Lawful Use: The Service is for personal and lawful purposes only. The User agrees not to exploit the login system or create multiple accounts for fraudulent activities.

2.3 Prohibited Activities: While using the Service, the User is prohibited from:

  • Exploiting system errors for misuse of the Service (report errors on the contact page).
  • Hacking into accounts or accessing other Users' personal data or content without authorization.
  • Generating, enhancing, or distributing illegal or harmful content for example nsfw, violence, hate speech, or any unlawful content.
  • Creating defamatory or offensive images of public figures, celebrities, or individuals.
  • Having or creating multiple accounts
  • Engaging in any activity that disrupts, damages, or interferes with the proper functioning of Pictugen’s services, including attempting to overload or circumvent security measures.

2.3.1 Violation of these terms may result in immediate account suspension, legal action, and a permanent ban from the platform, depending on the severity of the violation.

2.4 Content Uploads and Sharing: Users are allowed to upload their generated images to show on the platform’s "Explore" page and can like other Users' images. Only images generated using the Service may be uploaded to the platform.

2.5 Credits and Subscriptions

2.5.1 Users are allocated credits based on their subscription plan. Credits can be used for generating and processing images on the platform. Each credit corresponds to a certain action, such as generating one image or using a specific tool.

3. User Rights and Obligations

3.1 Image Usage and Ownership: Pictugen retains ownership of all images generated through the Service. Users may use the generated images solely for personal, non-commercial purposes.

3.2 Account Responsibility: The User is solely responsible for all activities conducted through their account, including any content generation or uploads.

3.3 Account Security: The User must keep their login credentials confidential and may not share them with third parties. If login credentials are compromised, the User must notify the Provider immediately.

3.4 Reporting Abuse: The User must promptly report any abuse, system error, or irregularity encountered during the use of the platform here.

3.5 Uploaded Content Duration: Uploaded images are stored on the server for processing for up to 1 hour. After processing, both results and uploads are kept on the server for 1 hour. After this period, the images are automatically deleted.

4. Provider Rights and Obligations

4.1 Data Privacy: The Provider must handle the User's data confidentially and use it only to the extent necessary for providing the Service, in compliance with applicable data protection laws, including the GDPR (General Data Protection Regulation) for users in the EU, and other applicable privacy regulations.

4.2 Modification of Service: The Provider is entitled to modify or discontinue the Service at any time without any prior notice

4.3 Limitation of Liability: The Provider is not responsible for indirect or direct damages arising from the use of the Service, including, but not limited to, system errors, data loss, or unavailability of the Service.

4.4 Account Suspension and Termination

4.4.1 Pictugen reserves the right to suspend or terminate a User’s account if any provision of these Terms and Conditions is violated. The User will be notified of the suspension or termination, along with the reason for the action taken.

4.4.2 The User may appeal a suspension or termination by contacting Pictugen support. If the suspension is lifted, the account will be reactivated, and the User can resume usage of the Service.

5. Intellectual Property

5.1 Ownership: All intellectual property rights related to the website, including but not limited to the design, content, code, trademarks, logos, and service features, are the exclusive property of Pictugen.

5.2 Prohibited Use: Users are prohibited from copying, reproducing, distributing, modifying, reverse engineering, or using any portion of the website, content, or code without prior written permission from Pictugen.

6. Data Protection and Privacy

6.1 General Privacy Statement: The Provider respects user privacy and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the EU, the California Consumer Privacy Act (CCPA) for California residents, and the ePrivacy Directive in the EU. The User’s personal data will only be processed for the purposes of providing the Service and for improving user experience.

6.2 Personal Data Collection: The Provider may collect personal information, including but not limited to, registration details, email addresses, and usage data. The data will be processed according to the Provider’s Privacy Policy.

6.3 Pictugen takes commercially reasonable measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee that unauthorized access, hacking, or data breaches will never occur. In the event of an unintentional data breach, Pictugen will promptly investigate, notify affected users as required by applicable law in 72 hours, and take appropriate corrective measures.

6.4 Rights of Users: The User has the right to access, correct, or delete their personal data at any time by contacting the Provider.

7. Final Provisions

7.1 Compliance with Laws: These Terms and Conditions comply with all legal requirements, including applicable privacy laws and regulations in the EU, the US, and other jurisdictions where the Service operates.

7.2 Amendment of Terms: The Provider reserves the right to unilaterally amend the Terms and Conditions. Any changes will take effect after publication on the website.

7.3 Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, it does not affect the validity or enforceability of the other provisions.

These General Terms and Conditions are effective from December 2024.

Privacy Policy

1. General Provisions

1.1 Provider: Pictugen.

1.2 Service: Pictugen provides users with the opportunity to create, enhance, and manipulate images using artificial intelligence based on various text descriptions and other tools like background removal, frame extraction, and 3D model generation.

2. Data Collection and Use

2.1 Data Collection: During the use of the Service, we collect the following types of personal data:

  • Information You Provide: If you register on our website or contact us, we may request information such as your name, email address, and other contact details.
  • Usage Data: We may track how you use our website, such as IP address, browser type, devices used, and time spent on our pages.
  • Image and Content Generation Data: Images you upload and the generated content are stored during processing, like enhancing images.

2.2 Data Use: We use your personal data for the following purposes:

  • Providing Services: Managing the images you upload and the generated content, ensuring the operation of the website.
  • Improving User Experience: Developing the website based on usage statistics, bug reports, and feedback.
  • Legal Obligations: Fulfilling data management requirements arising from the law.

2.3 Data Storage and Retention: The data you provide is stored for as long as necessary to fulfill the purpose of the data collection, unless otherwise required by law. Uploaded files like an image to enhance and the result (the enhanced image) will be retained for a period of 1 hour after processing, after which they will be automatically deleted unless you request further storage or are subject to legal obligations.

2.4 Third-Party Data Sharing: Pictugen may share personal data with third-party service providers who assist in delivering the Service, such as cloud storage providers or analytics platforms. These third parties are required to comply with relevant data protection laws and ensure the security and confidentiality of your data. No personal data will be sold to third parties.

2.5 Cookies

Pictugen uses cookies to keep the users logged in and enhance user experience. By using the Service, you consent to the use of cookies. Users can manage cookie preferences through their browser settings.

3. User Rights

3.1 You have the right to:

  • Request the correction or deletion of personal data that is inaccurate or no longer necessary.
  • Request restrictions on the processing of personal data, object to the processing, or request data portability.
  • Fully delete your account along with your images and personal data we store about you. We retain your email address only to prevent multiple account creation. It will be stored securely and will not be used for any other purposes.

3.2 You can exercise these rights by contacting us at contact us page.

4. Data Protection

4.1 We take all necessary technical and organizational measures to protect the User's personal data against unauthorized access, alteration, or deletion. This includes encryption, secure storage, and strict access controls. We also perform regular security audits to ensure the integrity of our systems.

4.2 We restrict access to personal data to those employees and contractors who need it to provide the services or perform work related to data management.

4.3 International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure that the transfer is done in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). These transfers will be subject to appropriate safeguards, such as the use of Standard Contractual Clauses or Privacy Shield certification.

5. Modifications to the Privacy Policy

5.1 We reserve the right to modify this Privacy Policy at any time. If any significant changes are made, we will notify you on the website.

This Privacy Policy is effective from December 2024.

6. Contact Information

If you have any questions or concerns about our Terms and Conditions or Privacy Policy, or if you wish to exercise your data protection rights, you can contact us on this page: Contact Us.